Connection Guides
OP
These are the official steps to connect your Cronus Zen to your console or PC. If you skip a step, your controller will disconnect.
Source: Official Cronus Connection Guide
PlayStation 5
Because Sony blocked third-party devices, you MUST use the Zen Link Wi-Fi Module or the USB Bypass method. We strongly recommend the Zen Link.
Xbox (All Models)
Xbox is plug-and-play. You do not need a bypass.
1
Plug the short micro-USB cable into the top CONSOLE port of the Zen, and plug the other end into your Xbox.
2
Plug your Xbox controller into the left A1 port of the Zen using a high-quality data USB cable.
3
Make sure your Zen Studio "Emulator Output Protocol" is set to Xbox One X/S or AUTO.
Xbox Headset Fix
If your headset doesn't work when plugged into your Xbox controller, you must downgrade your Zen firmware to version 2.0.9-beta.43. See the 
Firmware Guide.
PC
Connecting to a PC is very simple. Your PC will think the Zen is a normal Xbox controller.
1
Plug the short micro-USB cable into the top CONSOLE port of the Zen, and plug the other end into your PC.
2
Plug your controller into the left A1 port of the Zen.
3
Make sure your Zen Studio "Emulator Output Protocol" is set to Xbox 360. This gives you the best compatibility with PC games.
Top 3 Mistakes Everyone Makes
- Leaving the PROG cable plugged in: The right-side PROG cable is ONLY for Zen Studio. If you leave it plugged into your PC while trying to play a game, your controller will disconnect.
- Using a cheap "Charge-Only" cable: The cables that come with the Zen break easily. If your controller turns on but doesn't do anything, your cable is broken. Buy a data-sync micro-USB or USB-C cable.
- Using a USB Hub: Always plug the Zen directly into your console or PC. Do not use a USB hub or extension cable.